Refund policy
Return & Refund Policy
At AllinonehubStore, we want our customers to have a smooth shopping experience. If you receive a damaged, defective, incorrect, or significantly different item from what was described, please contact us for assistance.
1. Return Period
You may request a return within 7 days of receiving your order.
2. Eligible Returns
A return may be accepted if:
- The product is damaged or defective.
- You received the wrong product.
- The product is significantly different from its description.
- The product is unused and in its original condition and packaging.
3. Non-Eligible Returns
Products that have been used, damaged after delivery, or returned without the original packaging may not be eligible for a refund.
4. Return Shipping
If the product is damaged, defective, or incorrect, we will provide appropriate instructions regarding return shipping. For other return requests, return shipping costs may be the customer’s responsibility.
5. How to Request a Return
Please contact us within 7 days of delivery with your order number and clear photographs/videos of the product, if applicable. We will review your request and provide return instructions if the return is approved.
6. Refunds
Once the returned product is received and inspected, we will inform you whether your refund has been approved. Approved refunds will be processed to the original payment method. The time taken for the refund to appear may depend on your payment provider or bank.
7. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible so that we can assist you.
8. Contact Us
For return or refund requests, please use the contact information provided on our website.
Important: This policy should match your actual return process and applicable consumer laws. If you later start actively selling to other countries, especially the EU, we should review the policy again for those markets.